Frequently Asked Questions

Visit our published Refund Policy for full details about returns and refunds.

A digital streaming license allows individuals and groups to watch our video series from any internet-connected device! Everyone covered by the license may access the digital video lessons anytime via a link you receive after purchase. These videos may also be downloaded in addition to any relevant study guides or supplemental material provided with the video series.

Purchase your license based on the number of anticipated viewers or your church’s average weekly attendance, if applicable. Digital streaming licenses may be increased in the future if you find that more individuals will be watching and/or accessing the video series for which you purchased a license.

If you have any questions, email Store@PaulTripp.com.

• Personal (1 viewer) // Watch on your own
• Household (2–4 viewers) // Watch and share with your immediate family
• Group (2–9 or 10–20 viewers) // Watch and share with a group of friends or your small group
• Church (based on average weekly attendance) // Distribute digital access to everyone in your congregation

First, thank you for supporting our nonprofit ministry. It’s thanks to our generous donors that we are able to distribute our content as widely as possible, as free as possible!

To make a donation, or to contact our Donor Partnerships team, please visit PaulTripp.com/Give, or email Give@PaulTripp.com.

Physical orders normally leave our fulfillment center within 1–3 business days of purchase. This is the processing time before dispatch; arrival depends on the destination and carrier.

See our published Refund Policy for shipping information. If you have a question about your order, email Store@PaulTripp.com.

Paul is no longer accepting speaking engagements. You can continue to learn from his teaching through our articles, videos, and podcasts.