Paul Tripp Ministries is committed to providing you with excellent service. We do not use a fulfillment company and send all of our products from our own Shipping Department. Whenever you order from our Online Store, we ship your order out the following business day.
If you received an incorrect or defective product, please e-mail email@example.com and include your name, shipping address, and description of the problem. If you have your order confirmation number, it makes the process faster.
Ordering and Shipping
We do not charge shipping on any orders above $25.00 within the continental United States. For orders under $25.00, a flat fee of $4.98 is added for shipping and handling. All U.S. orders are sent out by the United States Postal Service or UPS.
Most small orders (up to six items) are shipped via USPS. Orders greater than six items are usually shipped by UPS. For orders greater than six items, please do not use a P.O. Box for your shipping address. UPS cannot deliver to a P.O. Box.
Ordering in Bulk
Our Online Store automatically offers quantity discounts for the same item, starting at 5 or more for the same DVD or CD, and 10 or more for same book. Our Online Store is unable to discount quantities of different items (e.g., a variety of 5 DVDs or a selection of 10 books).
To request a discount on an order like this, e-mail firstname.lastname@example.org and include your name, shipping address, and description of your order. Please note that discounts are up to the discretion of our staff and will vary depending upon your order.
Additional discounts are available when your order exceeds 100 items.
Tax Exempt Orders
Any order placed with a billing address outside Pennsylvania won't be charged sales tax. If you have a billing address in Pennsylvania, you will be charged an additional 8% for sales tax.
If you have a tax-exempt number for Pennsylvania, you have two options:
- Place your order then send an e-mail to email@example.com informing us of your order. Please include your Order Confirmation Number and your Tax Exempt Status. We will apply a full refund to the credit card used to purchase the order.
- Call 215-338-4000, or toll free (from the United States) 800-551-6595, and place your order over the phone. We will manually process your order, eliminating sales tax from your purchase.
You are now able to place your International Order directly through our website. Select the items that you wish to purchase, enter your shipping information, and then submit your order to receive a shipping quote.
Paul Tripp Ministries will manually calculate a shipping quote and e-mail you within 1-2 business days. Once you accept the shipping quote, you can fill out your payment method and submit your final order.
Please Note: Orders outside of the 48 continental United States are recognized as International Orders.
If you are having difficulty placing your order, please send an e-mail to firstname.lastname@example.org or call 215-338-4000.